Basic summary
The processing of personal data means any operation or set of operations that the controller or processor systematically carries out with personal data, either automatically or by other means, in particular collection, storage on information carriers, making available, modification or alteration, search, use, transmission, dissemination, disclosure, storage, exchange, sorting or combining, blocking and disposal.
You consent to the processing of your personal data by RobZone Europe s.r.o. for the purpose of sending commercial messages (marketing offers) and for carrying out other marketing activities towards you. You can withdraw this consent at any time and you will no longer be sent commercial communications. More detailed information on the processing of your personal data can be found below.
1. ADMINISTRATOR'S IDENTITY AND CONTACT INFORMATION
- Trading company RobZone Europe s.r.o., branch office Prague - Hostivař, Průmyslova 1472/11, ZIP code 102 00, ID number 27430146 (hereinafter referred to as " administrator ").
- The administrator's contact details are as follows: address for delivery Business firm RobZone Europe s.r.o. Headquarters Prague - Hostivař, Průmyslova 1472/11, ZIP code 102 00, ID number 27430146 e-mail address info@robzone.com , telephone +420 226 225 030.
- The administrator has not appointed a personal data protection officer.
2. SCOPE, PURPOSE AND LEGAL BASIS OF PERSONAL DATA PROCESSING
- Order form
- Through the order form, you have the option to enter your personal data, which are used to process the order on the website robzone.com . In this case, we process your personal data to the extent, for the purpose and for the authorization (legal title) listed here:
- Purpose: Order processing, including payment and delivery of goods, complaints
- Scope of processed information: Name, surname, e-mail contact, telephone contact, delivery address, billing address, order data
- Legal title: Necessity for the performance of the contract.
- Purpose: Accounting
- Scope of processed information: Personal and billing data.
- Legal title: Fulfillment of legal obligations.
- Purpose: Sending an offer of products and services of Our company
- Scope of processed information: e-mail contact.
- Legal title: Legitimate interest in sending commercial messages to your previous customers according to Act no. 480/2004 Coll., on some information society services. However, you can unsubscribe from receiving newsletters at any time in every e-mail you receive.
- Marketing - sending newsletters
- Purpose: sending newsletters
- Scope of processed information: e-mail contact.
- The legal basis for the processing of your personal data is your consent given by this administrator in the sense of Art. 6 par. 1 letter a) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (general regulation on the protection of personal data) (hereinafter referred to as the " Regulation ").
- Contact form
- Purpose: To answer a question
- Name, surname, e-mail contact, message content.
- The legal basis for the processing of your personal data is your consent given by this administrator in the sense of Art. 6 par. 1 letter a) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (general regulation on the protection of personal data) (hereinafter referred to as the " Regulation ").
3. STORAGE PERIOD OF PERSONAL DATA
- The period for which your personal data will be stored by the administrator varies according to the individual purpose of processing and is stored for the necessary time:
- Purpose: Fulfillment of the order, including payment and delivery of the goods
- Processing time: 10 years.
- Purpose: Sending an offer of products and services
- Processing time: 10 years.
- Purpose: Answering the Data Subject's query
4. OTHER RECIPIENTS OF PERSONAL DATA
- We process all the mentioned personal data as administrator . This means that we determine the above-defined purposes for which we collect your personal data, determine the means of processing and are responsible for their proper execution.
- Other recipients of your personal data will be:
- Cloud service providers and other suppliers of technology, support and related services for our internal processes,
- providers of SMS, e-mail and other communication tools in the event that they process personal data to mediate our communication with you,
- providers of transport of ordered goods,
- accountants, tax advisors.
- The administrator does not intend to transfer your personal data to a third country (a country outside the EU) or an international organization.
5. RIGHTS OF THE DATA SUBJECT
- Under the conditions set out in the regulation, you have the right to request from the administrator access to your personal data, the right to correct or delete your personal data, or limit their processing, the right to object to the processing of your personal data, and the right to the portability of your personal data.
- You have the right to revoke your consent to the processing of your personal data given by the administrator at any time. However, this does not affect the legality of the processing of your personal data before such withdrawal of consent. You can withdraw your consent to the processing of personal data in the following way:
- Marketing - sending newsletters
- You can cancel your consent directly in the footer of the sent email.
- Answering the Data Subject's query
- You can cancel your consent by sending a request to the email address info@robzone.com.
- If you believe that the processing of your personal data has violated or is violating the regulation, you have, among other things, the right to file a complaint with the supervisory authority. You can file a complaint by contacting the Office for the Protection of Personal Data, which is available on the site https://www.uoou.cz/podatelna-uradu/os-1006 .
- In case of consent, you are not obliged to provide personal data. The provision of your personal data is not a legal or contractual requirement, nor is it a requirement that is necessary to conclude a contract.
- You have the right to access the personal data that Our Company processes about you, and at the same time the right to information about what personal data we process about you, for how long, what are the purposes of their processing, to whom we make it available and whether we use it for automated decision-making (or how this automated decision-making works). You can send the request by email info@robzone.com.
- You also have the right to delete personal data that Our Company stores and processes about you. In order to request deletion, one of the following reasons must be given:
- Your personal data is no longer necessary for the purpose for which it was collected or processed,
- your personal data is processed illegally by Our Company,
- you revoked the consent on the basis of which your personal data was processed, and we have no other authorization (legal title) to further process this personal data,
- you object to the processing of your personal data if this personal data is processed for the purpose of direct marketing (e.g. sending commercial messages),
- you object to the processing of your personal data, which we process on the basis of Our legitimate interest, and if we are unable to prove that Our legitimate interest outweighs Your right to erasure,
- there is a lawful reason that requires the erasure of this personal data,
- our company processes the child's personal data without parental consent to such processing.
- We would like to point out that there may be a situation where your personal data cannot be deleted based on your withdrawal of consent to the processing of personal data or your request for the deletion of personal data. This is especially the case when we are required by law to process your personal data. In the event that this situation occurs, Our Company will inform you of the reason on the basis of which your personal data cannot be deleted despite your express request for the deletion of personal data.
- You have the right to object at any time to the processing of your personal data for the purposes of direct marketing, including profiling, if the profiling relates to this direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data will no longer be processed for these purposes.
6. COOKIES
- When you browse our website, we record your IP address, how long you stay on the page, which page you come from and if you come thanks to one of our partners. We perceive the use of cookies to measure website traffic, affilaite and customize website display as our legitimate interest as an administrator, as we believe that thanks to this we can offer you even better services. The definition can be found e.g. At this link: https://policies.google.com/technologies/cookies?hl=en
- Cookies for advertising targeting will only be processed based on your consent.
AD_PERSONALIZATION = consent to the targeting of personalized ads.
AD_USER_DATA = consent to provide user data to Google tools.
AD_STORAGE = consent to track preferences for ad targeting.
These cookies are used to track the user's website preferences in order to target advertising, i.e. displaying marketing and advertising messages (including on third-party sites) that may be of interest to the website visitor, in accordance with these preferences. Marketing cookies use tools from external companies. These marketing cookies will only be used with your consent.
ANALYTICS_STORAGE = consent to the processing of data to improve the functioning of the website.
These cookies make it possible to recognize and track the number of visitors and to monitor how visitors use the website. They help improve the way websites work, for example by making it easier for users to find what they're looking for. These cookies do not collect information that could identify users. We use these tools to analyze ourselves and regularly improve the functionality of our website. We can use the obtained statistics to improve user comfort and to make visiting the website more interesting for users.
- Our website can also be browsed in a mode that does not allow the collection of personal data. However, the order cannot be completed as this data is required to transfer information between systems. You can read more about completing the order in our Terms and Conditions.
- You can disable the use of cookies on your computer. As?
- Who do we use for processing?
- Google Analytics services, operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The collected cookie files are then used by Google Inc. in accordance with the Privacy Policy, available at https://policies.google.com/privacy?hl=en . All data obtained in this way will be processed anonymously.
- Google Adwords services, Google Ireland Limited (registration number: 368047), located at Gordon House, Barrow Street, Dublin 4, Ireland in accordance with the Privacy Policy, available at https://privacy.google.com/businesses/processorterms/ . All data obtained in this way will be processed anonymously.
- Facebook Pixel Services , operated by Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. The collected cookie files are then used by Facebook Inc. in accordance with the Privacy Policy, available at https://www.facebook.com/full_data_use_policy . All data obtained in this way will be processed anonymously.
- Adform Services , Adform A/S, Wildersgade 10B, sal. 1 DK 1408 Copenhagen K, Denmark, The collected cookie files are subsequently by Adform A/S, in accordance with the Privacy Policy, available at https://site.adform.com/privacy-policy-opt-out/ All data obtained in this way will be processed anonymously.
- Services of Hotjar Limited, Hotjar Limited, a private limited liability company registered under the Laws of Malta with company number C 65490, having its registered address situated at Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta Privacy Policy , available at https://www.hotjar.com/legal . All data obtained in this way will be processed anonymously.
- zopim.com services, Zendesk, Inc., 1019 Market Street San Francisco, CA 94103 United States with Privacy Policy available at https://www.zendesk.com/company/customers-partners/terms-of-use/ . All data obtained in this way will be processed anonymously.
