Orders and emails received between the Christmas time will be processed in the week of 5. 1. 2026.
We wish everyone a merry and peaceful Christmas.
Team Robzone.
Contact
CHRISTMAS OPENING HOURS
24.12.2025 - 4. 1. 2026
closed
Internet orders
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
Do you want help with a new order or do you have a question about your current order? Contact us.
Customer line
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
We will be happy to advise you on choosing a robotic vacuum cleaner or help you familiarize yourself with the new robot you have already purchased.
Internet orders
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
Do you want help with a new order or do you have a question about your current order? Contact us.
Customer line
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
We will be happy to advise you on choosing a robotic vacuum cleaner or help you familiarize yourself with the new robot you have already purchased.
Service and complaints
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
Instructions on how to proceed with a claim HERE .
Instructions on how to proceed when withdrawing from the contract HERE .
Company headquarters
RobZone Europe s.r.o
Průmyslova 1472/11, 102 00 Prague 15 - Hostivař
Identification number: 27430146, VAT number: CZ27430146
Please send marketing and business offers to the email address provided. Thank you in advance
Service and complaints
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
Instructions on how to proceed with a claim HERE .
Instructions on how to proceed when withdrawing from the contract HERE .
Company headquarters
RobZone Europe s.r.o
Průmyslova 1472/11, 102 00 Prague 15 - Hostivař
Identification number: 27430146, VAT number: CZ27430146
Please send marketing and business offers to the email address provided. Thank you in advance
Basic information
The operator of the website is RobZone Europe s.r.o., Průmyslová 1472/11, 102 00 Prague 15, Czech Republic
Contact, complaints, alternative dispute resolution
Contact: tel. +420 226 225 030
Complaints: please send to info@robzone.com
Alternative dispute resolution: possible disputes can also be resolved out of court. In this case, you can contact the subject of out-of-court dispute resolution, which is, for example, the Czech Trade Inspection. More information on out-of-court dispute resolution can be found here Czech Trade Inspection .
Before proceeding with an out-of-court settlement of the dispute, we recommend that, taking into account our experience, you first resolve the situation with us.
Bank connection
FIO Bank 2802622302 / 2010 EUR currency
IBAN CZ35 2010 0000 0028 0262 2302
BIC FIOBCZPPXXX